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FAQ’s

  • Q1.What is embroidery digitizing?

    Embroidery digitizing is the process of converting artwork or designs into a digital format that can be read by embroidery machines. This digital file tells the machine where to stitch ...

  • Q2.What file formats do you accept for digitizing?

    We accept a variety of file formats including JPEG, PNG, AI, PDF, and SVG. However, vector formats such as AI, PDF, and SVG are preferred as they provide the highest ...

  • Q3.What is the turnaround time for digitizing orders?

    Our standard turnaround time for digitizing orders is [insert your typical turnaround time here]. However, turnaround times may vary depending on the complexity of the design and current order volume. ...

  • Q4.Can you digitize complex or highly detailed designs?

    Yes, we specialize in digitizing all types of designs, including complex and highly detailed artwork. Our skilled digitizers have experience in handling intricate designs and will ensure that every detail ...

  • Q5.Do you offer revisions if I’m not satisfied with the digitized design?

    Yes, we offer revisions to ensure that you are completely satisfied with the digitized design. We understand the importance of getting your embroidery right, and our team will work closely ...

  • Q6.What is vectorization and why is it important for embroidery?

    Vectorization is the process of converting raster images (such as JPEG or PNG files) into scalable vector graphics (SVG, AI, or PDF files). Vectorization is important for embroidery because it ...

  • Q7.What is the difference between embroidery digitizing and vectorization?

    Embroidery digitizing involves converting artwork into a digital format for embroidery machines to stitch. Vectorization, on the other hand, involves converting raster images into scalable vector graphics. While both processes ...

  • Q8.What embroidery file formats do you provide upon completion of digitizing?

    Upon completion of digitizing, we provide the digitized design in various embroidery machine file formats, including DST, EXP, PES, and XXX. These formats are compatible with most embroidery machines and ...